Title: Residents' perception and attitudes towards tourism impacts
Abstract: Purpose The aim of this paper is to analyse how the impacts of tourism are perceived by a local population and which factors affect the relationship between impacts and perceptions' formation, with specific consideration of the framework in a mountain resort. For this purpose, the paper explores the existing literature on issues related to host perceptions and attitudes and involves a primary data collection in the mountain community of Folgaria in Northern Italy. Design/methodology/approach The number and quality of the questionnaires collected allowed a quantitative analysis of the hosts' perceptions and attitudes to be performed, and a cluster analysis has demonstrated the existence of different groups within which members have common features and similar perceptions and attitudes. Findings In general, this research work has revealed a recognition by the residents of the positive economic impacts of tourism. Also, the social and cultural impacts are recognized to be positive, but at a lower degree. In terms of the future tourism polices, the different groups identified in the cluster analysis exert different positions. Originality/value The paper presents the first study of residents' perceptions and attitudes applied to a small mountain community.
Publication Year: 2011
Publication Date: 2011-05-31
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 138
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