Abstract: Penfield Library at SUNY Oswego is in its fourth year of an innovative program to bring cultural diversity to its reference services. Jointly sponsored by the Library and the Office of Learning Support Services, the Library Reference Assistant (LRA) Program recruits and instructs students of color and non-traditional students in assesting librarians at the Reference Desk. Involving these students in the process of providing reference services makes a strong statement about our confidence in their ability to succeed and to serve as role models for non-traditional students and students of color. The sucess of the LRA Program has required a strong commitment on the part of both librarians and student participants in the development and implementation of this program. The LRA Program is serving as a model for similar programs in other SUNY libraries.
Publication Year: 1994
Publication Date: 1994-07-12
Language: en
Type: article
Indexed In: ['crossref']
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Cited By Count: 4
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