Title: Managers' Attendance and the Effectiveness of Small Work Groups: The Case of Quality Circles
Abstract: Abstract Managers' attendance and the effectiveness of small work groups were examined by using the archival data of 47 quality circles (QCs) in the United States over a 3-year period. The results showed that upper-management attendance was related to members' participation (attendance rate at group meetings and group membership). Middle-management attendance was related to groups' problem-solving activities (the number of projects attempted and cost savings). Lower-management attendance was not related to groups' problem-solving activities.
Publication Year: 1991
Publication Date: 1991-06-01
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 12
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