Title: Intellectual capital and knowledge sharing: the mediating role of organisational knowledge-sharing climate
Abstract: AbstractHealthcare organisations are facing the constant trade off to contain expenditures without sacrificing the quality of patient's care. This challenge to do 'more with less' induced healthcare executives to heavily invest in innovations activities in order to increase the efficiency of their organisations. By taking an individual-level perspective, our study focuses on knowledge-sharing behaviour among healthcare practitioners as a critical element to continuously improve the performance of healthcare organisations. Specifically we explore the effect of intellectual capital on practitioners' knowledge-sharing behaviour, and propose organisational knowledge-sharing climate as mediator. We conducted a survey on three healthcare organisations. Our results substantiate the positive link between intellectual capital and knowledge-sharing behaviour, and reveal that organisational knowledge-sharing climate fully mediates this relationship. These findings provide hospital managers with key implications for the management of intellectual capital as a lever to improve the sharing and the diffusion of knowledge among practitioners.Keywords: knowledge sharingintellectual capitalorganisational climatehealthcaresurveyOLS regressions Additional informationNotes on contributorsGiovanni RadaelliAbout the authorsGiovanni Radaelli is a Ph.D. student at the Department of Management, Economics and Industrial Engineering at Politecnico di Milano. His main interest concerns the dynamics of innovative behaviours in healthcare teams. Other research interests include health technology assessment and knowledge sharing in hospitals. At present, he is collaborating on an EU funded project aimed at developing a clinical decision support system for risk management in hospitals.Matteo Mura is an assistant professor at the Department of Management of the University of Bologna and a visiting research fellow at the Centre for Business Performance of the Cranfield School of Management. His research interests are in the field of performance measurement and management, with a special focus on intangible assets, intellectual capital, organisational learning and corporate social responsibility.Nicola Spiller is a research fellow at the Department of Management Economics and Industrial Engineering of the Politecnico di Milano. His research interests are in the field of marketing, with a specific focus on consumer behaviour, multichannel marketing, co-creation and retailing.Emanuele Lettieri is Assistant Professor at the Department of Management, Economics and Industrial Engineering at Politecnico di Milano. His research activities are mainly related to managerial innovation in healthcare, with a focus to knowledge sharing and technology assessment. He is author of various publications in those research fields. He is Lecturer of Economics and Business Administration and he has been involved in various projects related to performance improvement and change management in healthcare organisations. At present, he is researching on the role that knowledge might play to performance improvements in hospitals, by means of innovating healthcare professionals' behaviours.
Publication Year: 2011
Publication Date: 2011-11-21
Language: en
Type: article
Indexed In: ['crossref']
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Cited By Count: 61
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