Title: Total Quality Management Applied in Engineering and Construction
Abstract:This article details the concepts of total quality management (TQM) in engineering and construction (E&C), lists the elements of effective TQM, and describes how TQM can be applied. Included is a disc...This article details the concepts of total quality management (TQM) in engineering and construction (E&C), lists the elements of effective TQM, and describes how TQM can be applied. Included is a discussion of the importance of customers within or external to an organization. The key practices of continual improvement and defect prevention are described. Also, specific activities for implementing the TQM process in an E&C organization are suggested.Read More
Publication Year: 1990
Publication Date: 1990-12-01
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 2
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