Title: Creating a Process for Capturing and Leveraging Intellectual Capital
Abstract: Performance Improvement QuarterlyVolume 13, Issue 3 p. 202-219 Creating a Process for Capturing and Leveraging Intellectual Capital Mark Salisbury, Mark Salisbury University of New Mexico Assistant professor of instructional technologies in the Organizational Learning and Instructional Technologies program at the University of New Mexico. His research interests focus on ways that technology can be used to facilitate organizational learning. Dr. Salisbury has a master's degree in computer and information science and a Ph.D. in curriculum and instruction from the University of Oregon. Before joining the faculty at UNM, he worked for ten years at The Boeing Company on developing software to improve human performance. Telephone: 505–277–9678. E-mail: [email protected] for more papers by this author Mark Salisbury, Mark Salisbury University of New Mexico Assistant professor of instructional technologies in the Organizational Learning and Instructional Technologies program at the University of New Mexico. His research interests focus on ways that technology can be used to facilitate organizational learning. Dr. Salisbury has a master's degree in computer and information science and a Ph.D. in curriculum and instruction from the University of Oregon. Before joining the faculty at UNM, he worked for ten years at The Boeing Company on developing software to improve human performance. Telephone: 505–277–9678. E-mail: [email protected] for more papers by this author First published: 22 October 2008 https://doi.org/10.1111/j.1937-8327.2000.tb00182.xCitations: 14 AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinked InRedditWechat ABSTRACT This article introduces an example project to describe a process with a practical mechanism to capture and disseminate intellectual capital in an organization. Five phases of the process are described for the example project: needs analysis, design process, development process, evaluation, and performance environment. A knowledge-base is used as the practical mechanism for capturing the expertise of individuals and making it available to other members of the organization. The knowledge-base grows as members of the organization solve new problems and enter that expertise into the knowledge-base. Productivity increases as members consult the knowledge-base and reuse solutions that were developed by other members of the organization. The article concludes by noting that the technology plays an important role in automating the capture and retrieval of knowledge, but a ehange in the belief structure of the members of the organization is essential to sucessfully utilize the knowledge-base for capturing and disseminating intellectual capital. Citing Literature Volume13, Issue3September 2000Pages 202-219 RelatedInformation
Publication Year: 2008
Publication Date: 2008-10-22
Language: en
Type: article
Indexed In: ['crossref']
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Cited By Count: 15
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