Get quick answers to your questions about the article from our AI researcher chatbot
{'id': 'https://openalex.org/W1972035060', 'doi': 'https://doi.org/10.1002/ss.37119967603', 'title': 'What is total quality management?', 'display_name': 'What is total quality management?', 'publication_year': 1996, 'publication_date': '1996-12-01', 'ids': {'openalex': 'https://openalex.org/W1972035060', 'doi': 'https://doi.org/10.1002/ss.37119967603', 'mag': '1972035060'}, 'language': 'en', 'primary_location': {'is_oa': False, 'landing_page_url': 'https://doi.org/10.1002/ss.37119967603', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S6089302', 'display_name': 'New Directions for Student Services', 'issn_l': '0164-7970', 'issn': ['0164-7970', '1536-0695'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320595', 'host_organization_name': 'Wiley', 'host_organization_lineage': ['https://openalex.org/P4310320595'], 'host_organization_lineage_names': ['Wiley'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}, 'type': 'article', 'type_crossref': 'journal-article', 'indexed_in': ['crossref'], 'open_access': {'is_oa': False, 'oa_status': 'closed', 'oa_url': None, 'any_repository_has_fulltext': False}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5033917227', 'display_name': 'W. A. Bryan', 'orcid': 'https://orcid.org/0000-0002-2278-055X'}, 'institutions': [], 'countries': ['US'], 'is_corresponding': True, 'raw_author_name': 'William A. Bryan', 'raw_affiliation_strings': ['William A. Bryan is professor of specialty studies at the University of North Carolina at Wilmington. He served as a chief student affairs officer for eighteen years and is a former president of the American College Personnel Association.'], 'affiliations': [{'raw_affiliation_string': 'William A. Bryan is professor of specialty studies at the University of North Carolina at Wilmington. He served as a chief student affairs officer for eighteen years and is a former president of the American College Personnel Association.', 'institution_ids': []}]}], 'countries_distinct_count': 1, 'institutions_distinct_count': 0, 'corresponding_author_ids': ['https://openalex.org/A5033917227'], 'corresponding_institution_ids': [], 'apc_list': {'value': 3140, 'currency': 'USD', 'value_usd': 3140, 'provenance': 'doaj'}, 'apc_paid': None, 'fwci': 0.0, 'has_fulltext': True, 'fulltext_origin': 'ngrams', 'cited_by_count': 35, 'citation_normalized_percentile': {'value': 0.815041, 'is_in_top_1_percent': False, 'is_in_top_10_percent': False}, 'cited_by_percentile_year': {'min': 89, 'max': 90}, 'biblio': {'volume': '1996', 'issue': '76', 'first_page': '3', 'last_page': '15'}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T10164', 'display_name': 'Developing Evidence-Informed Supply Chain Management Knowledge', 'score': 0.9984, 'subfield': {'id': 'https://openalex.org/subfields/1404', 'display_name': 'Management Information Systems'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, 'topics': [{'id': 'https://openalex.org/T10164', 'display_name': 'Developing Evidence-Informed Supply Chain Management Knowledge', 'score': 0.9984, 'subfield': {'id': 'https://openalex.org/subfields/1404', 'display_name': 'Management Information Systems'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T13803', 'display_name': 'Thematic Analysis of Mission Statements in Organizations', 'score': 0.9905, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T13164', 'display_name': 'Integration of Management Systems for Organizational Efficiency', 'score': 0.9815, 'subfield': {'id': 'https://openalex.org/subfields/1408', 'display_name': 'Strategy and Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/total-quality-management', 'display_name': 'Total Quality Management', 'score': 0.535508}], 'concepts': [{'id': 'https://openalex.org/C138897024', 'wikidata': 'https://www.wikidata.org/wiki/Q381001', 'display_name': 'Total quality management', 'level': 3, 'score': 0.8543515}, {'id': 'https://openalex.org/C120912362', 'wikidata': 'https://www.wikidata.org/wiki/Q136822', 'display_name': 'Higher education', 'level': 2, 'score': 0.6076}, {'id': 'https://openalex.org/C19417346', 'wikidata': 'https://www.wikidata.org/wiki/Q7922', 'display_name': 'Pedagogy', 'level': 1, 'score': 0.49090844}, {'id': 'https://openalex.org/C2779530757', 'wikidata': 'https://www.wikidata.org/wiki/Q1207505', 'display_name': 'Quality (philosophy)', 'level': 2, 'score': 0.47787705}, {'id': 'https://openalex.org/C509550671', 'wikidata': 'https://www.wikidata.org/wiki/Q126945', 'display_name': 'Medical education', 'level': 1, 'score': 0.4093204}, {'id': 'https://openalex.org/C15744967', 'wikidata': 'https://www.wikidata.org/wiki/Q9418', 'display_name': 'Psychology', 'level': 0, 'score': 0.396386}, {'id': 'https://openalex.org/C144024400', 'wikidata': 'https://www.wikidata.org/wiki/Q21201', 'display_name': 'Sociology', 'level': 0, 'score': 0.3927068}, {'id': 'https://openalex.org/C39549134', 'wikidata': 'https://www.wikidata.org/wiki/Q133080', 'display_name': 'Public relations', 'level': 1, 'score': 0.3766509}, {'id': 'https://openalex.org/C17744445', 'wikidata': 'https://www.wikidata.org/wiki/Q36442', 'display_name': 'Political science', 'level': 0, 'score': 0.27843764}, {'id': 'https://openalex.org/C144133560', 'wikidata': 'https://www.wikidata.org/wiki/Q4830453', 'display_name': 'Business', 'level': 0, 'score': 0.27744356}, {'id': 'https://openalex.org/C71924100', 'wikidata': 'https://www.wikidata.org/wiki/Q11190', 'display_name': 'Medicine', 'level': 0, 'score': 0.14471781}, {'id': 'https://openalex.org/C162853370', 'wikidata': 'https://www.wikidata.org/wiki/Q39809', 'display_name': 'Marketing', 'level': 1, 'score': 0.12891218}, {'id': 'https://openalex.org/C111472728', 'wikidata': 'https://www.wikidata.org/wiki/Q9471', 'display_name': 'Epistemology', 'level': 1, 'score': 0.096565336}, {'id': 'https://openalex.org/C2780378061', 'wikidata': 'https://www.wikidata.org/wiki/Q25351891', 'display_name': 'Service (business)', 'level': 2, 'score': 0.08263335}, {'id': 'https://openalex.org/C138885662', 'wikidata': 'https://www.wikidata.org/wiki/Q5891', 'display_name': 'Philosophy', 'level': 0, 'score': 0.077756256}, {'id': 'https://openalex.org/C199539241', 'wikidata': 'https://www.wikidata.org/wiki/Q7748', 'display_name': 'Law', 'level': 1, 'score': 0.07563415}], 'mesh': [], 'locations_count': 1, 'locations': [{'is_oa': False, 'landing_page_url': 'https://doi.org/10.1002/ss.37119967603', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S6089302', 'display_name': 'New Directions for Student Services', 'issn_l': '0164-7970', 'issn': ['0164-7970', '1536-0695'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320595', 'host_organization_name': 'Wiley', 'host_organization_lineage': ['https://openalex.org/P4310320595'], 'host_organization_lineage_names': ['Wiley'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}], 'best_oa_location': None, 'sustainable_development_goals': [{'score': 0.75, 'id': 'https://metadata.un.org/sdg/4', 'display_name': 'Quality education'}], 'grants': [], 'datasets': [], 'versions': [], 'referenced_works_count': 14, 'referenced_works': ['https://openalex.org/W1487161044', 'https://openalex.org/W1488753682', 'https://openalex.org/W1561082337', 'https://openalex.org/W1974710533', 'https://openalex.org/W2078762697', 'https://openalex.org/W2137602169', 'https://openalex.org/W27389158', 'https://openalex.org/W3140782313', 'https://openalex.org/W41845802', 'https://openalex.org/W47725806', 'https://openalex.org/W582420810', 'https://openalex.org/W584958599', 'https://openalex.org/W629571925', 'https://openalex.org/W653509537'], 'related_works': ['https://openalex.org/W4225369974', 'https://openalex.org/W3144843403', 'https://openalex.org/W3008010346', 'https://openalex.org/W2748952813', 'https://openalex.org/W2366201660', 'https://openalex.org/W2203311202', 'https://openalex.org/W2152845930', 'https://openalex.org/W1769714484', 'https://openalex.org/W1668465271', 'https://openalex.org/W1605399875'], 'abstract_inverted_index': {'Abstract': [0], 'Many': [1], 'educators': [2], 'view': [3], 'the': [4, 13], 'application': [5], 'of': [6, 15], 'TQM': [7], 'as': [8], 'elusive': [9], 'and': [10], 'incompatible': [11], 'with': [12], 'culture': [14], 'higher': [16], 'education.': [17]}, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W1972035060', 'counts_by_year': [{'year': 2023, 'cited_by_count': 1}, {'year': 2019, 'cited_by_count': 1}, {'year': 2018, 'cited_by_count': 1}, {'year': 2015, 'cited_by_count': 1}, {'year': 2014, 'cited_by_count': 1}, {'year': 2013, 'cited_by_count': 2}, {'year': 2012, 'cited_by_count': 7}], 'updated_date': '2024-09-11T04:06:05.191609', 'created_date': '2016-06-24'}