Title: The alignment of collaboration and the importance of integrated performance measurement
Abstract: The notion that supply chains compete with supply chains is encouraging companies to manage their entire supply chain so that optimum levels of efficiency and effectiveness can be realized for the successful running of business operations. In line with this concept, all the players within the supply chain must work together to ensure the achievement of this. Therefore, supply chain efficiency and collaborative working appear to be positively correlated. However, while this may be the case, companies need to be able to measure the performance of collaboration in the supply chain. Collaboration between companies may occur in many forms such as integrated manufacturing processes, integrated distribution processes, and information sharing processes. This chapter presents a literature review of research in this area focusing on the alignment of collaboration and the importance of integrated performance measurement, supported by case study examples. It argues that where there is a misalignment of measures, even in a minor way, this can undermine trust and mutual understanding vital to the sustainability of an integrated collaborative approach.
Publication Year: 2006
Publication Date: 2006-01-01
Language: en
Type: book-chapter
Indexed In: ['crossref']
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Cited By Count: 3
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