Title: The Business of Being a User: The Role of the Reference Actor in Shaping Packaged Enterprise System Acquisition and Development
Abstract: The paper extends the concept of “user” to account for a new, more formalized role that some client organizations play in the diffusion of packaged enterprise systems. Package vendors are attempting to draw parts of their user base into activities relate
Publication Year: 2014
Publication Date: 2014-02-02
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 52
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