Title: Análise dos procedimentos operacionais e burocráticos dos portos brasileiros: estudo de caso do Porto de Santos.
Abstract:The inefficient management and application of border procedures in containerized cargo culminate with longer times to import or export by ports and, consequently, higher costs.Besides undermining the ...The inefficient management and application of border procedures in containerized cargo culminate with longer times to import or export by ports and, consequently, higher costs.Besides undermining the global supply chains from industries installed in Brazil that serve the local population, cause delays in port operations, preventing the establishment or promotion of greater international trade.As a result, invalidates the competitiveness of Brazilian foreign trade and interferes in the country's economic performance.Within this context, this research was conducted to identify key critical points in the managament model of border procedures applicable to containerized cargo in international transit through maritime ports, focusing on the operations of the Port of Santos.The description of the procedures were conducted in a systemic and structured way, addressing the operational and bureaucratic procedures applicable to containerized cargo at the Port of Santos or in a customs terminal external to it, including CLIAs or EADIs.Were identified key stakeholders, documents, fees and information systems used in operations.Were identified six critical points in the processes described: (1) Bureaucratic flow highly dependent on the physical flow of cargo and viceversa; (2) Lack of operational coordination between stakeholders; (3) Occurrence of physical inspections in multiplicity, in excess and with extended periods; (4) Incompatibility between number of inspection agents with the inspection demand in Port of Santos; (5) Existence of multiple information systems partially integrated; (6) Difficulty to update or modificate recorded information in information systems.It was concluded that the critical points have complex inter-relationship, in which the first one is the key and reflects in the others, so its resolution would bring significant advances in the border management of the Port of Santos, as would also reduce the impact of the other critical points in the processes; critical points 2, 3 and 5 have presented complex correlation and critical points 4 and 6 have shown punctual influence in the cargo retention problem.Read More