Title: The performance impact of business process standardization
Abstract: Purpose – The purpose of this paper is to show if business process standardization (BPS) has an impact on business process performance and should be considered as both a valid business process management (BPM) measure and a regular driver of process success.
Publication Year: 2010
Publication Date: 2010-02-09
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 117
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