Publication Information

{'id': 'https://openalex.org/W1515344919', 'doi': 'https://doi.org/10.1080/10864415.1996.11518283', 'title': 'Consumer Reactions to Electronic Shopping on the World Wide Web', 'display_name': 'Consumer Reactions to Electronic Shopping on the World Wide Web', 'publication_year': 1996, 'publication_date': '1996-12-01', 'ids': {'openalex': 'https://openalex.org/W1515344919', 'doi': 'https://doi.org/10.1080/10864415.1996.11518283', 'mag': '1515344919'}, 'language': 'en', 'primary_location': {'is_oa': False, 'landing_page_url': 'https://doi.org/10.1080/10864415.1996.11518283', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S18436875', 'display_name': 'International Journal of Electronic Commerce', 'issn_l': '1086-4415', 'issn': ['1086-4415', '1557-9301'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320547', 'host_organization_name': 'Taylor & Francis', 'host_organization_lineage': ['https://openalex.org/P4310320547'], 'host_organization_lineage_names': ['Taylor & Francis'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}, 'type': 'article', 'type_crossref': 'journal-article', 'indexed_in': ['crossref'], 'open_access': {'is_oa': False, 'oa_status': 'closed', 'oa_url': None, 'any_repository_has_fulltext': False}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5017478273', 'display_name': 'Sirrka L. Jarvenpaa', 'orcid': None}, 'institutions': [], 'countries': [], 'is_corresponding': False, 'raw_author_name': 'Sirrka L. Jarvenpaa', 'raw_affiliation_strings': [], 'affiliations': []}, {'author_position': 'last', 'author': {'id': 'https://openalex.org/A5077689573', 'display_name': 'Peter Todd', 'orcid': None}, 'institutions': [], 'countries': [], 'is_corresponding': False, 'raw_author_name': 'Peter A. Todd', 'raw_affiliation_strings': [], 'affiliations': []}], 'institution_assertions': [], 'countries_distinct_count': 0, 'institutions_distinct_count': 0, 'corresponding_author_ids': [], 'corresponding_institution_ids': [], 'apc_list': None, 'apc_paid': None, 'fwci': 16.257, 'has_fulltext': True, 'fulltext_origin': 'ngrams', 'cited_by_count': 1614, 'citation_normalized_percentile': {'value': 0.999625, 'is_in_top_1_percent': True, 'is_in_top_10_percent': True}, 'cited_by_percentile_year': {'min': 99, 'max': 100}, 'biblio': {'volume': '1', 'issue': '2', 'first_page': '59', 'last_page': '88'}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T10154', 'display_name': 'Customer Service Quality and Loyalty', 'score': 0.9996, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, 'topics': [{'id': 'https://openalex.org/T10154', 'display_name': 'Customer Service Quality and Loyalty', 'score': 0.9996, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T10609', 'display_name': 'Digital Marketing and Social Media', 'score': 0.999, 'subfield': {'id': 'https://openalex.org/subfields/3312', 'display_name': 'Sociology and Political Science'}, 'field': {'id': 'https://openalex.org/fields/33', 'display_name': 'Social Sciences'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T11536', 'display_name': 'Consumer Retail Behavior Studies', 'score': 0.9984, 'subfield': {'id': 'https://openalex.org/subfields/1406', 'display_name': 'Marketing'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/salience', 'display_name': 'Salience (neuroscience)', 'score': 0.55352604}, {'id': 'https://openalex.org/keywords/sample', 'display_name': 'Sample (material)', 'score': 0.5380447}, {'id': 'https://openalex.org/keywords/consumer-behaviour', 'display_name': 'Consumer behaviour', 'score': 0.44627413}, {'id': 'https://openalex.org/keywords/risk-perception', 'display_name': 'Risk Perception', 'score': 0.4126261}], 'concepts': [{'id': 'https://openalex.org/C112698675', 'wikidata': 'https://www.wikidata.org/wiki/Q37038', 'display_name': 'Advertising', 'level': 1, 'score': 0.632784}, {'id': 'https://openalex.org/C144133560', 'wikidata': 'https://www.wikidata.org/wiki/Q4830453', 'display_name': 'Business', 'level': 0, 'score': 0.6067761}, {'id': 'https://openalex.org/C2779343474', 'wikidata': 'https://www.wikidata.org/wiki/Q3109175', 'display_name': 'Context (archaeology)', 'level': 2, 'score': 0.5827485}, {'id': 'https://openalex.org/C90673727', 'wikidata': 'https://www.wikidata.org/wiki/Q901718', 'display_name': 'Product (mathematics)', 'level': 2, 'score': 0.5746845}, {'id': 'https://openalex.org/C108154423', 'wikidata': 'https://www.wikidata.org/wiki/Q1469792', 'display_name': 'Salience (neuroscience)', 'level': 2, 'score': 0.55352604}, {'id': 'https://openalex.org/C162853370', 'wikidata': 'https://www.wikidata.org/wiki/Q39809', 'display_name': 'Marketing', 'level': 1, 'score': 0.5529289}, {'id': 'https://openalex.org/C47941915', 'wikidata': 'https://www.wikidata.org/wiki/Q107885', 'display_name': 'Speculation', 'level': 2, 'score': 0.5440764}, {'id': 'https://openalex.org/C198531522', 'wikidata': 'https://www.wikidata.org/wiki/Q485146', 'display_name': 'Sample (material)', 'level': 2, 'score': 0.5380447}, {'id': 'https://openalex.org/C2780378061', 'wikidata': 'https://www.wikidata.org/wiki/Q25351891', 'display_name': 'Service (business)', 'level': 2, 'score': 0.44750464}, {'id': 'https://openalex.org/C23213687', 'wikidata': 'https://www.wikidata.org/wiki/Q301468', 'display_name': 'Consumer behaviour', 'level': 2, 'score': 0.44627413}, {'id': 'https://openalex.org/C26760741', 'wikidata': 'https://www.wikidata.org/wiki/Q160402', 'display_name': 'Perception', 'level': 2, 'score': 0.44381863}, {'id': 'https://openalex.org/C163355716', 'wikidata': 'https://www.wikidata.org/wiki/Q2154783', 'display_name': 'Risk perception', 'level': 3, 'score': 0.4126261}, {'id': 'https://openalex.org/C15744967', 'wikidata': 'https://www.wikidata.org/wiki/Q9418', 'display_name': 'Psychology', 'level': 0, 'score': 0.24238825}, {'id': 'https://openalex.org/C151730666', 'wikidata': 'https://www.wikidata.org/wiki/Q7205', 'display_name': 'Paleontology', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C185592680', 'wikidata': 'https://www.wikidata.org/wiki/Q2329', 'display_name': 'Chemistry', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C2524010', 'wikidata': 'https://www.wikidata.org/wiki/Q8087', 'display_name': 'Geometry', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C33923547', 'wikidata': 'https://www.wikidata.org/wiki/Q395', 'display_name': 'Mathematics', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C10138342', 'wikidata': 'https://www.wikidata.org/wiki/Q43015', 'display_name': 'Finance', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C43617362', 'wikidata': 'https://www.wikidata.org/wiki/Q170050', 'display_name': 'Chromatography', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C169760540', 'wikidata': 'https://www.wikidata.org/wiki/Q207011', 'display_name': 'Neuroscience', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C180747234', 'wikidata': 'https://www.wikidata.org/wiki/Q23373', 'display_name': 'Cognitive psychology', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C86803240', 'wikidata': 'https://www.wikidata.org/wiki/Q420', 'display_name': 'Biology', 'level': 0, 'score': 0.0}], 'mesh': [], 'locations_count': 1, 'locations': [{'is_oa': False, 'landing_page_url': 'https://doi.org/10.1080/10864415.1996.11518283', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S18436875', 'display_name': 'International Journal of Electronic Commerce', 'issn_l': '1086-4415', 'issn': ['1086-4415', '1557-9301'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320547', 'host_organization_name': 'Taylor & Francis', 'host_organization_lineage': ['https://openalex.org/P4310320547'], 'host_organization_lineage_names': ['Taylor & Francis'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}], 'best_oa_location': None, 'sustainable_development_goals': [], 'grants': [], 'datasets': [], 'versions': [], 'referenced_works_count': 51, 'referenced_works': ['https://openalex.org/W117811270', 'https://openalex.org/W1491644571', 'https://openalex.org/W1492301466', 'https://openalex.org/W149554913', 'https://openalex.org/W1517229207', 'https://openalex.org/W1526046997', 'https://openalex.org/W154406763', 'https://openalex.org/W1586943882', 'https://openalex.org/W1607732097', 'https://openalex.org/W1683742771', 'https://openalex.org/W1689771227', 'https://openalex.org/W171375216', 'https://openalex.org/W1860356718', 'https://openalex.org/W189013878', 'https://openalex.org/W1964911956', 'https://openalex.org/W1966026240', 'https://openalex.org/W1978125974', 'https://openalex.org/W1980332117', 'https://openalex.org/W1981488025', 'https://openalex.org/W1985383212', 'https://openalex.org/W2001002929', 'https://openalex.org/W2004677557', 'https://openalex.org/W2011489626', 'https://openalex.org/W2025504980', 'https://openalex.org/W2026368098', 'https://openalex.org/W2037326931', 'https://openalex.org/W2045488250', 'https://openalex.org/W2050606437', 'https://openalex.org/W2055746913', 'https://openalex.org/W2058687190', 'https://openalex.org/W2060147741', 'https://openalex.org/W2078810816', 'https://openalex.org/W2080304816', 'https://openalex.org/W2088517743', 'https://openalex.org/W2099697766', 'https://openalex.org/W2110638361', 'https://openalex.org/W2120523603', 'https://openalex.org/W2150040075', 'https://openalex.org/W2178030295', 'https://openalex.org/W2323514397', 'https://openalex.org/W2328176005', 'https://openalex.org/W2333774033', 'https://openalex.org/W26097324', 'https://openalex.org/W2900920418', 'https://openalex.org/W3173313522', 'https://openalex.org/W4240969601', 'https://openalex.org/W4244908706', 'https://openalex.org/W4249618410', 'https://openalex.org/W4254994113', 'https://openalex.org/W4297081765', 'https://openalex.org/W593904767'], 'related_works': ['https://openalex.org/W4250172181', 'https://openalex.org/W4243792164', 'https://openalex.org/W3107943460', 'https://openalex.org/W3091416521', 'https://openalex.org/W2799624154', 'https://openalex.org/W2489870153', 'https://openalex.org/W2381171456', 'https://openalex.org/W2147782221', 'https://openalex.org/W2076161440', 'https://openalex.org/W2003989576'], 'abstract_inverted_index': {'Abstract:Much': [0], 'fascination': [1], 'and': [2, 84, 111, 169, 217, 223, 253, 286, 303, 306], 'speculation': [3], 'surrounds': [4], 'the': [5, 8, 17, 52, 72, 75, 93, 106, 124, 129, 136, 153, 164, 189, 200, 206, 219, 236, 257, 274, 294, 311, 318], 'impact': [6], 'of': [7, 67, 77, 126, 138, 176, 221, 296], 'World': [9, 53, 107, 130, 201, 237, 261, 297, 319], 'Wide': [10, 54, 108, 131, 202, 238, 262, 298, 320], 'Web': [11, 109, 132, 263, 299], 'on': [12, 38, 51, 96, 128, 199, 235, 273, 310, 317], 'consumer': [13, 86, 279, 315], 'shopping': [14, 80, 143, 183, 234, 251, 284], 'behavior.': [15, 99], 'At': [16], 'same': [18, 154], 'time,': [19], 'there': [20], 'is': [21], 'little': [22], 'empirical': [23], 'evidence': [24], 'underlying': [25], 'all': [26], 'this': [27], 'speculation.': [28], 'This': [29, 100], 'article': [30], 'provides': [31], 'one': [32], 'such': [33], 'data': [34], 'set.': [35], 'It': [36], 'reports': [37], 'factors': [39, 76, 104, 275], 'that': [40, 160, 205, 218, 260], 'consumers': [41, 120], 'found': [42], 'salient': [43, 244], 'as': [44, 230, 243, 248], 'they': [45, 161, 271], 'browsed': [46], 'through': [47], 'selected': [48], 'electronic': [49], 'malls': [50], 'Web.': [55], 'We': [56, 70, 289], 'gathered': [57], 'consumers’': [58], 'reactions': [59, 73], 'via': [60], 'an': [61], 'open-ended': [62], 'survey': [63], 'using': [64], 'a': [65, 139, 231], 'sample': [66, 190, 247], '220': [68], 'shoppers.': [69], 'related': [71], 'to': [74, 105, 117, 147, 194, 211, 214, 233, 245, 266, 277, 308], 'product': [78, 118, 249, 282], 'perceptions,': [79, 119, 250, 283], 'experience,': [81, 252, 285], 'customer': [82, 197, 254, 287], 'service,': [83], 'perceived': [85], 'risk,': [87], 'which': [88], 'we': [89], 'had': [90, 191], 'identified': [91], 'from': [92], 'existing': [94], 'literature': [95], 'retail': [97, 300], 'patronage': [98, 322], 'study': [101], 'translated': [102], 'these': [103], 'context': [110], 'explored': [112], 'their': [113, 215], 'relative': [114], 'salience.With': [115], 'respect': [116], 'were': [121, 208], 'impressed': [122], 'by': [123], 'breadth': [125], 'stores': [127, 325], 'but': [133, 151, 178, 240], 'disappointed': [134], 'with': [135, 173], 'depth': [137], 'merchant’s': [140], 'offerings.': [141], 'The': [142], 'experience': [144], 'was': [145, 184, 228, 241], 'reported': [146, 159], 'be': [148, 212], 'generally': [149], 'enjoyable,': [150], 'at': [152, 180], 'time': [155, 167], 'frustrating.': [156], 'Consumers': [157], 'also': [158], 'could': [162], 'perceive': [163], 'potential': [165], 'for': [166, 292], 'savings': [168], 'reduced': [170], 'effort': [171], 'compared': [172], 'traditional': [174], 'forms': [175], 'shopping,': [177], 'that,': [179], 'present,': [181], 'goal-directed': [182], 'difficult.': [185], 'Nearly': [186], 'everyone': [187], 'in': [188, 323], 'something': [192], 'negative': [193], 'say': [195], 'about': [196, 269], 'service': [198], 'Web,': [203, 239], 'judging': [204], 'sites': [207], 'not': [209, 242], 'designed': [210], 'responsive': [213], 'needs': [216], 'presentation': [220], 'goods': [222], 'services': [224], 'seemed': [225], 'intangible.': [226], 'Risk': [227], 'cited': [229], 'barrier': [232], 'our': [246], 'service.': [255, 288], 'Overall,': [256], 'results': [258], 'suggest': [259], 'merchants': [264], 'need': [265], 'think': [267], 'more': [268], 'how': [270], 'perform': [272], 'known': [276], 'affect': [278], 'behavior;': [280], 'namely,': [281], 'offer': [290], 'advice': [291], 'enhancing': [293], 'design': [295], 'sites.Key': [301], 'Words': [302], 'Phrases:': [304], 'attitudes': [305], 'intentions': [307], 'shop': [309], 'Internetconsumer': [312], 'perceptionselectronic': [313], 'retailingInternet': [314], 'behaviormarketing': [316], 'Webretail': [321], 'on-line': [324]}, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W1515344919', 'counts_by_year': [{'year': 2024, 'cited_by_count': 23}, {'year': 2023, 'cited_by_count': 32}, {'year': 2022, 'cited_by_count': 54}, {'year': 2021, 'cited_by_count': 54}, {'year': 2020, 'cited_by_count': 53}, {'year': 2019, 'cited_by_count': 54}, {'year': 2018, 'cited_by_count': 51}, {'year': 2017, 'cited_by_count': 43}, {'year': 2016, 'cited_by_count': 82}, {'year': 2015, 'cited_by_count': 69}, {'year': 2014, 'cited_by_count': 73}, {'year': 2013, 'cited_by_count': 103}, {'year': 2012, 'cited_by_count': 113}], 'updated_date': '2024-12-14T12:45:09.175007', 'created_date': '2016-06-24'}