Title: Información y toma de decisiones: oficinas de análisis institucional en universidades chilenas.
Abstract: This article analyzes the creation and functioning of Institutional Analysis Offices which are increasingly important in Chilean universities. This research is based on interviews and surveys carried out in 13 institutions during 2007. Their main findings indicate that these Institutional Analysis Offices have become central units for information processing, relation to the environment, self-reflection and deviation corrections. Their creation, however, represents some complexities.