Title: ISO 9000 - A Tool for the U.S. Army Corps of Engineers.
Abstract: Abstract : In order for the U.S. Army Corps of Engineers (USACE) to remain competitive in its role as the nations engineer, it must scrub its processes, eliminate redundancies and improve its methods of producing consistent products across the organization. Quality improvement programs such as Total Quality Management (TQM) and the Army Performance Improvement Criteria (APIC) are steps in the right direction but they leave out the key first step of establishing and documenting the organizations baseline procedures. ISO 9000 is a tool that can fill this gap. This paper will review where USACE is today and how ISO 9000 can fit into the organizational structure to provide the needed baseline to ensure the delivery of quality products and satisfied customers for the future.
Publication Year: 1997
Publication Date: 1997-03-24
Language: en
Type: report
Indexed In: ['crossref']
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